Shipping policy

Shipping Policy

The Jean Lab proudly delivers premium denim throughout South Africa.

Processing Time

Orders are processed within 1–3 business days.

Delivery Time

Estimated delivery is 7–12 business days depending on your location.

Shipping Fee

Shipping costs are calculated during checkout unless a free shipping promotion is active.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email.

Delivery Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to courier operations, weather conditions, or public holidays.

Incorrect Shipping Information

Please ensure your delivery details are correct before placing your order. The Jean Lab cannot be held responsible for delays resulting from incorrect information provided by customers.